Fastrak Customer Service Number Los Angeles

Yes, Budget allows drivers to use toll roads in a rental car. Should you encounter a toll booth, you can either pay the toll using cash or opt for our e-toll service. The e-toll service includes a daily fee, plus the cost of all tolls. If you use e-tolls, you agree to pay these fees as well as other charges associated with your rental.

Pay-by-Plate allows users to pay for their trips after using the South Bay Expressway when they couldn't or didn't pay at the time of the trip. For example, if a driver got on the road and then realized he did not have cash or a credit card, he could still drive on the facility, and then use Pay-by-Plate afterward to pay the toll and avoid a fine for toll violation. It is important that if you plan to use the Pay-by-Plate program, travel on the toll road is in the cash/credit lanes and not the full speed FasTrak lanes for pre-paid customers.

Please be aware of roads that may be "cashless tolls" and drivers on these roads are not able to pay cash once they have entered these roads. You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred kilometer charges and video tolls at the maximum prevailing rates posted by the toll authority. The charges may take 4-8 weeks after the rental to be billed to your billing account or credit card/debit card on file. When the Metro ExpressLanes opened in Los Angeles in late 2012, it introduced FasTrak transponders with a special switch that indicates the number of occupants in the vehicle.

For the convenience of their FasTrak customers in the Greater Los Angeles urban area who may also use the Metro ExpressLanes, TCA began offering switchable transponders in 2013, and the 91 Express Lanes followed suit by 2015. The Bay Area FasTrak Customer Center then started to offer switchable transponders, under the name "FasTrak Flex", in summer 2015. In other HOT lane facilities, drivers "declare" that they are a carpool by covering their FasTrak transponder in a mylar bag. FasTrak is, by far, the easiest and preferred way to pay tolls on every tolled bridge, lane and road throughout the state.

In California, there are eleven agencies operating toll facilities. For information about local agencies, how to pay tolls, sign up for an account or address a violation notice, please click on the relevant tolling location. Each toll agency in Southern California has their own billing and customer service center.

For convenience, all toll facilities in the San Francisco Bay Area instead share the same billing and customer service center. Although anybody with a FasTrak transponder can use it to pay tolls on any California toll facility using the system, people are encouraged to open their accounts with the local agency in charge of the one that they use the most. Each center establishes its own fee and discount structures, and people may be charged a fee if the majority of their FasTrak use occurs elsewhere. Currently, FasTrak transponders are not compatible with E-ZPass and other ETC systems used in other states because they use a different specification than Title 21. If a vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, a violation enforcement system triggers cameras that capture photos of the vehicle and its license plate for processing.

If the license plate is registered as belonging to a FasTrak user, the account is debited only the toll charge, and no penalty is charged. Otherwise, a toll violation notice is sent to the registered owner of the vehicle. In the case of drivers whose vehicles are company owned or leased, as long as the vehicle license plates are properly listed, the violations will be sent to the registered owner and not the employee driver. Pay-by-Plate is intended for occasional users to avoid receiving a violation because they were unable to pay at the time they used the road. Closing your FasTrak account to solely use our Pay-by-Plate option would cost you more than using your FasTrak account. FasTrak is the easiest, least expensive, and most convenient way to pay tolls on South Bay Expressway, allowing you to bypass tollbooths at full highway speeds.

FasTrak customers also receive significantly discounted toll rates. If you use the South Bay Expressway even a few times per month, we suggest you keep your FasTrak account open. FasTrak® is the statewide toll collection system used to pay tolls electronically in California. With a FasTrak transponder and an account, you can pay tolls electronically on every tolled bridge, lane and road in California, eliminating the need to stop and pay cash at toll booths. Budget offers a convenient e-Toll service for travelers who want to drive on toll roads.

You will be charged for the cost of the tolls, plus a service fee of $5.95 per usage day, plus the cost of the toll. This fee will only apply to each day during your rental where you choose to use the e-Toll. Be aware that some toll roads will only accept certain forms of payment. For example, some toll booths do not accept cash, whereas others will accept cash but not a credit or debit card. Some toll roads only accept electronic payments—you won't have the option to pay with cash or card. As drivers pass toll points or get on a ramp entering or exiting the toll road, an electronic reader scans for a transponder and charges the associated account.

If you don't have a transponder, a camera will take a photo of your car's license plate and wait for you to pay online. Since 2014, there have been no attendants posted in toll booths to take payments. There has been a push to strictly use open road tolling, accepting only payments via a FasTrak transponder, a toll-by-plate account, or one-time payments via online or by phone instead of cash. The Golden Gate Bridge began requiring electronic payments for all tolls in March 2013, and all the Orange County toll roads run by TCA likewise did the same in May 2014. A plan to also eliminate toll takers on all seven of the state-owned bridges was approved in 2019.

On March 20, 2020, at midnight, due to the COVID-19 pandemic, all-electronic tolling was temporarily placed in effect for those seven state-owned toll bridges, and as of December 10, 2020, all of them are now permanently cashless. The only toll facility that still accepts cash is the South Bay Expressway in San Diego County, but it uses unstaffed toll booths with cash machines that require exact change. A toll collected based on a license plate is called an Image Toll and can be identified on the customer statement by noticing the license plate number listed instead of the transponder number. If one fails to correctly list license plates on their account, the FasTrak customer will receive toll violation notices as if they were another driver.

Conversely, a license plate should be removed from an account after a change in ownership, otherwise resulting in paying for another driver's tolls via the Image Toll process. We appreciate your business and hope that if you have the opportunity to use the South Bay Expressway in the future, you'll choose to do so. You can pay for your tolls at our automated cash and credit card machines at the time of your trip, or you can take advantage of our Pay-by-Plate program and pay your toll within four business days. Already have your own California FasTrak® or ExpressAccount®? You may use your personal FasTrak®account to pay tolls while driving a rental car in California.

Just add your rental vehicle's license plate to your FasTrak®account prior to driving. If you have an ExpressAccount®, add your rental vehicle's license plate to your account prior to driving the 73, 133, 241, 261 Toll Roads in Orange County. FasTrak is the statewide toll collection system used to pay tolls electronically in California. FasTrak lets customers pay their tolls electronically on the I-15 Express Lanesand South Bay Expresswayin San Diego County, and any toll road, bridge, or express lane in California bearing the FasTrak logo.

South Bay Expressway's Pay-by-Plate Terms and Conditions require that customers pay their tolls within four business days of taking the trip on South Bay Expressway. SBX has a separate toll schedule for Pay-by-Plate tolls that is $2 higher per trip than cash or credit card tolls. It's easy to pay your Pay-by-Plate tolls on our Web site at SBXthe125.com.

If you couldn't or didn't pay at the automated cash or credit card machine, you can avoid receiving a violation with our Pay-by-Plate option for your South Bay Expressway trips. Note that Pay-by-Plate tolls are $2 higher per trip than cash or credit card tolls and must be paid within four business days. If you fail to pay the toll, a violation notice will be issued to the registered owner of the vehicle. You can avoid a violation with our new Pay-by-Plate payment option for your South Bay Expressway trips.

If you receive a violation, the minimum penalty for nonpayment of a toll is $40 plus the amount of the toll and any applicable fees under California Vehicle Code §4770 and any other applicable law. If a violation occurs, you will be subject to all fees, fines, and penalties as provided by law. Cash and credit card customers will find the toll amounts printed on the automated cash and credit card machines at the entrances and exits to the South Bay Expressway.

Cash and credit card tolls for two-axle vehicles on South Bay Expressway range from $2.00 to $3.50. Vehicles with three or more axles pay two times the two-axle toll rate. If you didn't pay your toll at an automated cash or credit card machine and do not have a FasTrak account, you can avoid getting a violation by utilizing our Pay-by-Plate payment options. Click here to see all you need to know about making a Pay-by-Plate payment. FasTrak lets customers pay their tolls electronically on the I-15 Express Lanes and South Bay Expressway in San Diego County, and any toll road, bridge, or express lane in California bearing the FasTrak logo.

Carpools, vanpools, transit riders, permitted clean air vehicles, and motorcycles can use the Express Lanes for free without a transponder – all day, every day. Solo drivers can get FasTrak online or at Costco and pay the toll automatically to use the I-15 Express Lanes. Under California law, the California Department of Transportation was given the mandate to develop and maintain an open, statewide ETC specification. This specification is known in the transportation industry as "Title 21" after it was added to Title 21 of the California Code of Regulations. FasTrak uses RFID technology near 915 MHz to read data from a transponder placed in a vehicle moving at speeds that may exceed 70 mph (112 km/h). The RFID transponder in each vehicle is associated with a prepaid debit account; each time the vehicle passes underneath a toll collection site, the account is debited to pay the toll.

If you are a FasTrak customer and will be driving a rental car for any reason, be sure to add the rental car license plate information to your FasTrak account so you don't receive a violation notice. If you're wondering how to pay tolls with a rental car, you have the same payment options as listed above. The simplest option is to use the electronic transponder in your rental car, but you can also choose to use the other payment methods. You will be charged for all tolls plus a TollPass Convenience Charge of $3.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $19.75 per Rental Period. There is no TollPass Convenience Charge on rental days that you don't use a toll road. Toll roads in California vary in style of both toll collection and transponders.

One thing that does connect them all is a system known as FasTrak. All tolling agencies use this system even though their cost and use varies. Any FasTrak transponder can be used on any California toll road or bridge. Most agencies also have a minimum charge each month or some form of monthly fee. The 91 Express Lanes, for example, has a no-fee account for motorcycles and HOV-3 vehicles. This page will include detailed information about how to contact each one in Southern California and what the basics are regarding use of their roadways.

FasTrak is the electronic toll collection system used in the state of California in the United States. The system is used statewide on all of the toll roads, toll bridges, and high-occupancy toll lanes along the California Freeway and Expressway System. Clean Slate was a discounted violation recovery program that permitted individuals with open violations on South Bay Expressway to resolve them for a significantly reduced amount. Once all toll and violation were paid, drivers became eligible to become FasTrak® customers and save up to 80% off cash/credit tolls; license plate registration is required. Tolls vary based on your entry and exit point and the number of axles on your vehicle. To quickly and easily determine the toll for trucks and commercial vehicles, or for the cash or credit card toll, use our Toll Calculator on the right side of this Web page.

You may enter South Bay Expressway from the north at SR 54 and at Otay Mesa Road/SR 905 from the south. The Expressway also features several convenient on/off ramps located at San Miguel Ranch Road, East H Street, Otay Lakes Road/Telegraph Canyon Road, Olympic Parkway, and Birch Road. At each of these locations, you can use FasTrak to pay the toll electronically or stop and pay with cash or a credit card.

Tired of sitting in gridlock on South Bay roads and highways? The 10-mile express toll road extends from Otay Mesa Road/SR 905 in Otay Mesa near the international border north through eastern Chula Vista to SR 54 in Spring Valley. This connection gives drivers convenient access to Downtown, Sorrento Valley, Santee, I-8, and I-15, as well as Otay Mesa, Mexico, and more. The road provides a fast, reliable, scenic commute every time. However, FasTrak users receive significantly discounted toll rates — and FasTrak also is the easiest way to pay tolls because there is no stopping.

You sign up with a credit/debit card that allows your account to be replenished automatically when funds get low, so you never have to worry about carrying change. FasTrak is the easiest, most convenient and least expensive way to pay tolls on South Bay Expressway, allowing you to bypass tollbooths at full highway speeds. FasTrak customers travel South Bay Expressway for up to 80% less than people who pay cash or use a credit card. You can open your FasTrak account with a credit card, cash or check. If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. FasTrak in California is an electronic tolling account for drivers to pay tolls automatically from a pre-established account that can be prepaid.

If you sign up for FasTrak, transponders are issued for your vehicles and drivers can pay the highway tolls electronically. With a FasTrak transponder, you can use the Toll Roads – state routes 73, 133, 241 and 261. These are limited-access, private highways in Orange County operated by The Transportation Corridor Agencies, not the state of California. The South Bay Expressway, a name which formerly applied to another nearby freeway, is the newest toll road in Southern California. Running along State 125 from State 54 south to State 905, it is a part of the "Outer Loop" bypass of San Diego from the international border to points north. There are mainline toll booths, albeit not manned, just north of State 905.

Cards and cash are accepted at all toll booths along the route. Vehicles with transponders get a discounted toll and are not required to stop. There is also a "pay-by-plate" option available when you do not pay the toll on the roadway itself. To use FasTrak on a toll road or bridge, drivers must have a prepaid FasTrak accountand a transponder properly mounted on their windshield.

The correct toll is automatically deducted from a prepaid account. Learn about new transponder technology, including stickers, and how they are read on our roadways in our FAQs. Metro ExpressLanes is halting online and office customer service operations until Jan. 20 while the transportation program overhauls their toll technology and relocates to a new office, officials said.

As the vehicle enters the toll lane, sensors detect the vehicle. The two-antenna configuration reads a transponder mounted on the vehicle's windshield. As the vehicle passes through the exit light curtain , it is electronically classified by the treadle based on the number of axles, and the ETC account is charged the proper amount. If the vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, the system classifies it as a violator and cameras take photos of the vehicle and its license plate for processing.

All vehicles traveling South Bay Expressway must pay the proper toll. If you are a FasTrak customer, contact the Customer Service Center to add a rental vehicle to your account. Make sure to remove the vehicle from your account once your rental period expires. Most registration holds will be lifted within one week but may take up to 30 days.

If the violation total was paid by check to South Bay Expressway directly, there is a minimum two-week hold placed on check payments to allow them to clear. We will attempt to remove holds once the two-week hold period has passed and the check payment has cleared. We recommend paying vehicle registration fees on time and registered owners wishing to receive their registration tags at the time of vehicle registration payment may also pay the DMV directly to do so. SANDAG and LGBS will not assume responsibility for any late fees assessed through the DMV for failure to pay vehicle registration fees on time. By opening a FasTrak account and paying your toll electronically, you receive a significant discount over paying your tolls with cash or credit card on South Bay Expressway.